Services

MSI/RMS are one of only a few retail merchandising companies that can offer category reset services across Canada. Our experience includes the management of full reset teams for various retailers, a number of different reset projects including new stores and remodels, and a large variety of resets including the installation of fixtures. Our professional teams and management will ensure that your reset projects come in at or below your budget, using state of the art solutions.

Do you have a new product listing? Do you want to know if the product has been lined in at store level? Our team can conduct distribution audits to ensure planogram and distribution compliance. After all, you can't sell something that isn't on the shelf!

Distribution voids are one of the most important opportunities for both retailers and manufacturers alike. By using planogram distribution information (theoretical distribution), in-store scan data (real distribution), and MSI/RMS merchandisers:

• One can understand what stores are not carrying an item that they should be.

• The distribution voids can be repaired on a per store per item basis, thus eliminating the need to have merchandisers sweep across a total retail chain (less cost, greater ROI, faster action).

MSI and RMS can provide your company with either a dedicated or a shared sales team that includes the following services:

• Selling in of new items to increase distribution.

• Product rotation to reduce store shrink.

• Product replenishment to reduce lost sales from out-of-stocks.

• Coverage in chains and independents to increase your customer base.

• Push promotional items to get the biggest bang for your dollars.

• Manage a store credit program to create goodwill at stores.

• Deliver new item samples to promote products.

• Electronic uploading of orders.

Upcoming promotion? Need help setting up a new display or installing signage and POS? MSI/RMS have experience distributing and installing POS material across the country. Whether you are looking to install coupons, shelf talkers, or stickers our team will ensure that they are in place to meet your promotional needs.

Curious about your competitor's pricing? Do you want to make sure that your promotional price has been rolled out to all stores on time? MSI/RMS can conduct price audits at store level for our clients, giving them valuable competitive information that they can't get anywhere else. Price audits can range from territory price audits of regular pricing to feature and promo ad pricing.

MSI/RMS can create a unique program for brand suppliers, with benefits that support the growth of the retailer's brands. Benefits include:

• Tighter Alignment to Category decision-makers

• Access to key data and valuable reports

• Retail Coverage

MSI/RMS can assist with all aspects of Space Planning. Whether you are looking to minimize out of stocks or control distribution and inventory, MSI/RMS can help. Ask us about our eMapping™ services and how they can benefit you!

Store Reporting System (SRS) is a proprietary web application that was built from the ground up, based on many years of retail experience. SRS allows our customers to understand how a project is being delivered, day by day, and helps to ensure that our management team can deliver the project on time, and on or below budget. Clients receive unique, dedicated and secure web sites. SRS captures all relative information associated with every project such as dates, times, hours worked, any project related expenses, and provides reports that measures performance that can be broken down as required (by rep, team, store, province etc.). SRS also maintains a large database of digital images on every applicable project that are stored for up to two years…your proof of performance!

Our teams specialize in all types of store audits. Whether you are looking for planogram compliance, confirming promo/pricing activity, or auditing out of stocks. Our experienced teams can provide you with all of the information you need to make critical business decisions.

Working with our visual communication partner SpeedPro, MSI Canada can offer it’s clients professional, cost competitive communication solutions.

• Interior window graphics

• Printed material

• LCD digital screens

• Lobby and POS signage

• Floor graphics

• Pole Flags

• Door signage